Business Process Management (BPM) Fundamentals Comprehensive Video Course

Every organization today has many business processes, which determine what gets done, when and how. This online course exposes you to process thinking and the benefits of systematically managing these business processes through BPM.

Learning with BPM experts at Queensland University of Technology and internationally, you’ll look at the ingredients of business processes, how BPM can improve organisational performance, and the key phases of a BPM project.

You’ll discover that business processes are all around you, and play a key role in the products and services you both consume and provide.

• Introduction to the redesign of business processes through the Ford Motor case study.
• Exploration of strategic goals which enable a business to improve its processes.
• Investigation of the value of BPM to support a business to retain its competitive edge.
• Identification of the phases in the BPM lifecycle.
• Assessment of process identification and its role in the BPM lifecycle.
• Explanation of the process discovery phase in the BPM lifecycle to capture what work is done, when it will be done and who will do it.
• Introduction to the purposes and techniques of qualitative analysis in business process management.
• Overview of the technique of value-added analysis of a business process.
• Explanation of the technique of quantitative analysis and the three dimensions which inform it – time, cost and quality.
• Analysis of process redesign and the prospects redesign offers an organisation to review how it conducts its business.
• Overview of redesign approaches and the three dimensions which characterise these approaches – transactional vs. transformative, analytical vs. creative and inward-looking vs. outward looking.
• Discovery of how to monitor and control the performance of the redesign process and associated artefacts.
• Overview of BPM and the Internet of Things (IoT), Web of Open Things (Woot), Business Process Management Everywhere (BPME) and the Social Internet of Things (SIoT).

• Identify a business process problem
• Explain the difference between internal and external values that drive business process management in organisations
• Apply creative thinking approaches and design thinking to process improvement
• Develop strategies for how you can successfully use BPM in your business or workplace

A comprehensive Video Course on the “Fundamentals of Business Process Management”, covering all the chapters from the textbook (Fundamentals of Business Process Management).

This is the first full-lifecycle video course in the field of Business Process Management.

This course is structured in 6 chapters:

• Chapter 1: Introduction to business process management and process identification (34 Videos) (All Free)
• Chapter 2: Process discovery (32 Videos) (3 Videos: Free)
• Chapter 3: Process analysis (26 Videos) (3 Videos: Free)
• Chapter 4: Process redesign (35 Videos) (3 Videos: Free)
• Chapter 5: Process implementation (32 Videos) (3 Videos: Free)
• Chapter 6: Process monitoring (26 Videos) (3 Videos: Free)